Cancel JWPlayer membership and getting money back

Cancel JWPlayer membership and getting money back

Have you like many other customers from JWPlayer also been charged money on your credit card that you have not authorized?

Often customers of JWPlayer have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from JWPlayer? Often customers find that it can be extremely difficult having their money returned to their accounts once JWPlayer has taken them.

Why you should not do a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

Let us help you get your money back

We have helped consumers get their money back from JWPlayer in the past. We might have a direct contact that will help process the refund of your money. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from JWPlayer back into your account. That’s no cure, no pay!

If you want us to contact and speak with JWPlayer about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.