Cancel LootCrate membership and getting money back

Cancel LootCrate membership and getting money back

Have you like many other customers from LootCrate also been charged money on your credit card that you have not authorized?

Often customers of LootCrate have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from LootCrate? It can often be extremely difficult and frustrating trying to get the money back once LootCrate has taken them from your account.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might impose a fee that you will have to pay

We can help you get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

One Reply to “Cancel LootCrate membership and getting money back”

  1. – I had a subscription for loot crate’s wizarding world for one box @ September
    – I cancelled it at around september 5th
    – somehow reopened subscription in order while checking the tracking process?
    – came @ October 6th weekend of, WITH an item delay shipping separately
    – got no email saying I was charged for october’s subscription which was over 11 dollars more than my previous subscription (50 bucks)
    – only found out today when trying to see if the delayed item had it’s own tracking code
    – contacted customer support, got a confusing message that doesn’t tell me if I can get this refunded at all. I don’t want another box. I don’t want another subscription. I was under the impression that you get your box before you get billed for the next month (aka to even see if you want to continue) but obviously not.