Cancel Surprisly membership and getting money back

Cancel Surprisly membership and getting money back

Are you in the same boat as many other customers who also have had money charged on their credit card from Surprisly?

Often customers of Surprisly have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: Is it realistic that you can get your money back from Surprisly? Often customers find that it can be extremely difficult having their money returned to their accounts once Surprisly has taken them.

Why you should avoid doing a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might impose a fee that you will have to pay
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • It might be difficuelt getting a new credit card
  • Your bank might require that you provide documentation that you dont have

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Surprisly within 3-4 days. We know the process and have dealt with Surprisly before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Surprisly back into your account. That’s no cure, no pay!

If you want us to contact and speak with Surprisly about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.