Do you have an unauthorized charge from Hello Fresh on your card?

Do you have an unauthorized charge from Hello Fresh on your card?

Have you checked your bank account or received a notification that a withdrawal has been made from Hello Fresh?

Hello Fresh have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Hello Fresh? Often customers find that it can be extremely difficult having their money returned to their accounts once Hello Fresh has taken them.

Why you should avoid doing a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might require that you provide documentation that you dont have
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Hello Fresh revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

We can help you get your money back

In many cases, we typically manage to get customers their money back from Hello Fresh within 3-4 days. We know the process and have dealt with Hello Fresh before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Hello Fresh back into your account. That’s no cure, no pay!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.