Do you have an unauthorized charge from Pura Vida on your card?

Do you have an unauthorized charge from Pura Vida on your card?

Do you suspect Pura Vida of faul play by withdrawing money from your creditcard without authorization?

Pura Vida have build a business around a subscription model that automatically charges its customers from their credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once Pura Vida has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • It might be difficuelt getting a new credit card
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will be without a credit card for a while since you bank will disable it
  • Your bank might impose a fee that you will have to pay
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from Pura Vida within 3-4 days. We know the process and have dealt with Pura Vida before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Pura Vida back into your account. That’s no cure, no pay!

To start the process of getting your money back, simply fill in the form below and we will get the process started!



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.