Guide: Get a refund from Cocotique

Guide: Get a refund from Cocotique

Have you like many other customers from Cocotique also been charged money on your credit card that you have not authorized?

Cocotique have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is it realistic that you can get your money back from Cocotique? Often customers find that it can be extremely difficult having their money returned to their accounts once Cocotique has taken them.

Why you should avoid doing a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Cocotique revoked
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might impose a fee that you will have to pay

Let us help you get your money back

In many cases, we typically manage to get customers their money back from Cocotique within 3-4 days. We know the process and have dealt with Cocotique before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Cocotique back into your account. That’s no cure, no pay!

If you want us to contact and speak with Cocotique about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.