Guide: Get a refund from Koalapak

Guide: Get a refund from Koalapak

Do you suspect Koalapak of faul play by withdrawing money from your creditcard without authorization?

Often customers of Koalapak have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once Koalapak has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Koalapak revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might require that you provide documentation that you dont have

Let us help you get your money back

We have helped consumers get their money back from Koalapak in the past. We might have a direct contact that will help process the refund of your money. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Koalapak back into your account. That’s no cure, no pay!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.