What to do if Black Box took money from your bank account

What to do if Black Box took money from your bank account

Are you in the same boat as many other customers who also have had money charged on their credit card from Black Box?

Often customers of Black Box have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once Black Box has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • Your bank might impose a fee that you will have to pay
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might require that you provide documentation that you dont have
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

We will help you fight Black Box to get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.