What to do if Built Box took money from your account

What to do if Built Box took money from your account

Have you checked your bank account or received a notification that a withdrawal has been made from Built Box?

Built Box have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Built Box? Often customers find that it can be extremely difficult having their money returned to their accounts once Built Box has taken them.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will be without a credit card for a while since you bank will disable it
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place

We can help you get your money back

We have helped consumers get their money back from Built Box in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Built Box about your money, then just submit the form below and we will get started right away:



Please help us: If you have information to who or what company (might be showing on your creditcard statement) are behind this service, plase let us know in the comments.

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.