What to do if Krate took money from your bank account

What to do if Krate took money from your bank account

Have you checked your bank account or received a notification that a withdrawal has been made from Krate?

Krate have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is it realistic that you can get your money back from Krate? Often customers find that it can be extremely difficult having their money returned to their accounts once Krate has taken them.

Your bank might not want to do a chargeback, and neither should you

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • It might be difficuelt getting a new credit card
  • Your bank might impose a fee that you will have to pay

We can help you get your money back

We have helped consumers get their money back from Krate in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Krate about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.