What to do if Mistobox took money from your bank account

What to do if Mistobox took money from your bank account

Do you suspect Mistobox of faul play by withdrawing money from your creditcard without authorization?

Mistobox have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Mistobox? It can often be extremely difficult and frustrating trying to get the money back once Mistobox has taken them from your account.

Why a chargeback might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might impose a fee that you will have to pay
  • You will be without a credit card for a while since you bank will disable it
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Mistobox revoked
  • Your bank might require that you provide documentation that you dont have

We will help you fight Mistobox to get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Mistobox about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.