What to do if Moonlight Monthly took money from your bank account

What to do if Moonlight Monthly took money from your bank account

Have you like many other customers from Moonlight Monthly also been charged money on your credit card that you have not authorized?

Often customers of Moonlight Monthly have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from Moonlight Monthly? Often customers find that it can be extremely difficult having their money returned to their accounts once Moonlight Monthly has taken them.

Why a chargeback might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • Your bank might require that you provide documentation that you dont have
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from Moonlight Monthly within 3-4 days. We know the process and have dealt with Moonlight Monthly before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.