What to do if PepPlays.com took money from your account

What to do if PepPlays.com took money from your account

Have you checked your bank account or received a notification that a withdrawal has been made from PepPlays.com?

PepPlays.com have build a business around a subscription model that automatically charges its customers from their credit card. So what do you do now to get your money back? Often customers find that it can be extremely difficult having their money returned to their accounts once PepPlays.com has taken them.

Why a chargeback might be a bad idea

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from PepPlays.com revoked
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • Your bank might require that you provide documentation that you dont have
  • You will be without a credit card for a while since you bank will disable it

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from PepPlays within 3-4 days. We know the process and have dealt with PepPlays before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from PepPlays.com back into your account. That’s no cure, no pay!

If you want us to contact and speak with PepPlays.com about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.

20 Replies to “What to do if PepPlays.com took money from your account”

    1. I too was charged without signing up for subscription-I entered the $1 airfare competition. I Have contacted authorities . Not surprisingly, They are thieves, known to authorities. I’ve tried multiple times to ‘cancel subscription’ that I didn’t sign up for and not surprisingly- I don’t have an account.

    2. I too was charged without signing up for subscription-I entered the $1 airfare competition. I Have contacted authorities . Not surprisingly, They are thieves, known to authorities. I’ve tried multiple times to ‘cancel subscription’ that I didn’t sign up for and not surprisingly- I don’t have an account.

      My bank gave me a new credit Card. Pls change ur details so they can’t unlawfully charge u ever again. Police – spam unit has said that ‘pepplays.com’ are known cyber scammers. In my situation, they used airnz.co.nz to set up a fake $1 airfare competition. I thought I was entering a ‘sanctioned’ Air NZ competition . I was charged $75.30; rather, they stole $75.30 from me.

  1. peplays took $68.24 with out my authority , I was actually looking at Stan . It was only after I rang my bank that I realised what they had done . I tried to cancel and kept getting silver screen come up and they claim no knowledge of the transaction.

  2. pepplays.com

    Stole from me on my credit card without permission as I never bought or joined anything.

    Details as follows:

    Transaction date: 3 April 2018
    Amount: $71.12
    Processed date: 4 April 2018

    Transaction date: 3 May 2018
    Amount: $73.20
    Processed date: 4 May 2018

    Please get my money back.
    Thank you.

  3. I have had an unaurthorised transaction on my account on Friday 22nd June 2018 of $75, I have been in touch with my bank in regards to charge back, they’ve advised me to contact pepplays to request refund as I did not agree to subscribe, I was contacted by pepplays advising me I had won an iphone, it was not stated that I would be subscribing and a weekly charge will be on my account, the email was worded in such a way that all I was going to be charged for the shipping of the phone. If you can help it would be much appreciated, it is a scam to get peoples details and have access to their account.
    Regards
    Teiwingaro Rolleston
    NewZealand

  4. Hi, I have been charged from Pepplays. I was searching repair info on a veheicle for my father, and was dum enough to register on Pepplay, it was supposed to be free of charge until I found the right info…!
    And a lot of money too!!!!! I would never have subscribed for 60 dollars !!!!!!
    Please help me get my money back!!!
    Best wishes
    Kristina Goransson