What to do if Simple Box took money from your bank account

What to do if Simple Box took money from your bank account

Have you like many other customers from Simple Box also been charged money on your credit card that you have not authorized?

Often customers of Simple Box have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So what do you do now to get your money back? It can often be extremely difficult and frustrating trying to get the money back once Simple Box has taken them from your account.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Simple Box revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might require that you provide documentation that you dont have
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

Let us help you get your money back

We have build a business model around helping consumers get their money back. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.