What to do if Swish Crate took money from your account


Have you discovered that money has been taken from your credit card from Swish Crate?

Swish Crate have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Swish Crate? It can often be extremely difficult and frustrating trying to get the money back once Swish Crate has taken them from your account.

Things to consider before doing a chargeback with your bank

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • You will be without a credit card for a while since you bank will disable it
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • Your bank might require that you provide documentation that you dont have
  • It might be difficuelt getting a new credit card
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund

In most cases, we can get your money back within 3-4 days

In most cases, we typically manage to get customers their money back from Swish Crate within 3-4 days. We know the process and have dealt with Swish Crate before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

To start the process of getting your money back, simply fill in the form below and we will get the process started!


Important: If you don't hear back from us within 5 days we recommend that you contact your bank to make a chargeback.

More information:
What is a chargeback?


How much was you charged and when?