What to do if Toucan Box took money from your account

What to do if Toucan Box took money from your account

Have you discovered that money has been taken from your credit card from Toucan Box?

Toucan Box have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: How can you get your money back from Toucan Box? Often customers find that it can be extremely difficult having their money returned to their accounts once Toucan Box has taken them.

A chargeback with your bank might be a bad idea

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might require that you provide documentation that you dont have
  • Your bank might impose a fee that you will have to pay
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund

We will help you fight Toucan Box to get your money back

We have helped consumers get their money back from Toucan Box in the past. We might have a direct contact that will help process the refund of your money. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to get started on getting your money back from Toucan Box, then just fill out the form below and we will start the process:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.