Guide: Get a refund from Twitch

Guide: Get a refund from Twitch

Have you like many other customers from Twitch also been charged money on your credit card that you have not authorized?

Often customers of Twitch have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So that leaves the question: How can you get your money back from Twitch? It can often be extremely difficult and frustrating trying to get the money back once Twitch has taken them from your account.

Your bank might not want to do a chargeback, and neither should you

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • You will be without a credit card for a while since you bank will disable it
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future

We can help you get your money back

In many cases, we typically manage to get customers their money back from Twitch within 3-4 days. We know the process and have dealt with Twitch before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Twitch about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.