What to do if Celebrity Gembox took money from your account


Have you like many other customers from Celebrity Gembox also been charged money on your credit card that you have not authorized?

Celebrity Gembox have build a business around a subscription model that automatically charges its customers from their credit card. So that leaves the question: Is it realistic that you can get your money back from Celebrity Gembox? Often customers find that it can be extremely difficult having their money returned to their accounts once Celebrity Gembox has taken them.

Things to consider before doing a chargeback with your bank

One way to deal with such a situation is to do a chargeback, but it can have some very serious consequences that the bank typically will not tell you:

  • It can be difficuelt getting your bank to agree to make a chargeback in the first place
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • You will need to resubscribe to all other services again that you have connected your credit card with (like phone subscription, streaming services, automatic payments etc)
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Celebrity Gembox revoked
  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund

We will help you fight Celebrity Gembox to get your money back

In most cases, we typically manage to get customers their money back from Celebrity Gembox within 3-4 days. We know the process and have dealt with Celebrity Gembox before. If you want we can help get your money back for a fee of 5 EUR. You only pay once we actually manage to get your money back you have been charged from Celebrity Gembox back into your account. That’s no cure, no pay!

If you want us to get started on getting your money back from Celebrity Gembox, then just fill out the form below and we will start the process:


Important: If you don't hear back from us within 5 days we recommend that you contact your bank to make a chargeback.

More information:
What is a chargeback?


How much was you charged and when?