What to do if Steamcrate took money from your account

What to do if Steamcrate took money from your account

Have you checked your bank account or received a notification that a withdrawal has been made from Steamcrate?

Often customers of Steamcrate have no knowledge that they have been signed up for a subscription that automatically renews and takes money from your credit card. So what do you do now to get your money back? It can often be extremely difficult and frustrating trying to get the money back once Steamcrate has taken them from your account.

Why you should avoid doing a chargeback

A natural reaction would be to go to your bank and ask to do a chargeback, but it might not be the best thing for you because:

  • There is no guarantee that your bank will follow through on the chargeback, leaving you without refund
  • Your bank might give you a lower credit rating. That could mean it would be more difficult to get a loan in the future
  • It might be difficuelt getting a new credit card
  • You will sometimes physically have to go to visit your local branch to sign paperwork to get the charges from Steamcrate revoked
  • Your bank might impose a fee that you will have to pay

In many cases, we can get your money back within 3-4 days

In many cases, we typically manage to get customers their money back from Steamcrate within 3-4 days. We know the process and have dealt with Steamcrate before. We, of course, cant work for free, we charge a fee of 5 EUR for us to process the case. However, we only charge that fee if you actually manage to get your money back!

If you want us to contact and speak with Steamcrate about your money, then just submit the form below and we will get started right away:

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Important: If you don't hear back from us within 5 days we advice you to contact your bank and request a chargeback.